Hold

Sms1233
New Community Member
Hello my funds are being held & I read what to do. The problem is I’m not buying or selling there’s no tracking number.. This is my boss and he’s paying me and I can’t access my funds.
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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sms1233 


With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. IF you have received the funds for a service OR no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If you mark the transaction as processed then the sender may have the option on their account to mark the transaction as delivery/satisfied. If the sender confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always available or guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2

MSPORSH
New Community Member

I'VE BEEN WAITING EXACTLY 21 DAYS NOW. STILL ON HOLD. 

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sms1233 


With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. IF you have received the funds for a service OR no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If you mark the transaction as processed then the sender may have the option on their account to mark the transaction as delivery/satisfied. If the sender confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always available or guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.
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