Hold

[Luudagoat]

I was sent money by PayPal guest, I didn’t sell anything and my money is on hold. How do I get it now?

[sharpiemarker · Accepted solution]

@Luudagoat 

If it isn't an item, then its a service which are also subject to holds. Or, you were sent a goods and services payment in error.

Sellers/recipients do this to get money sooner (may not be available for some countries):

 - Click Activity at the top of the page.

 - Find and click the original payment for the item or service.

 - Click Add Tracking Info.

 - Select an order status.

Note: PayPal releases funds when delivery can be confirmed with courier, where applicable.

Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 - Click Activity at the top of the page.

 - Find and click the original payment for the item or service.

 - Click Confirm Receipt.

 - Click Yes to confirm that you received the order.

***Not all transactions require receipt confirmation.