Hold

beckjohnson
New Community Member
My money has been on hold for a week now, from someone who owes me for a depop parcel. The depop parcel was shipped 8 days ago and received 5 days ago and the customer was fully satisfied, however i can not get hold of my money.
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1 REPLY 1

charmanderrr
PayPal Employee
PayPal Employee

Hi @beckjohnson 

 

Im sorry you were not able to access your money right away.

There are several reason why money will be put on hold. Kindly visit the link for details.

https://www.paypal.com/uk/smarthelp/article/FAQ1987

I also found an article that may help. Please visit link below.

https://www.paypal.com/uk/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-...

Hope this helps. Stay safe.

 

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