Hold

Justkerr76
Contributor
Contributor
I sent an item with a tracking number and it was received. I have been paid and PayPal took $10.70c from the $400 and then put the money on hold? Now It’s been put on hold for 6days and the customer service centre just hangs up?
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charmanderrr
PayPal Employee
PayPal Employee

Hi @Justkerr76 

 

 

Thank you for reaching PayPal.

Im sorry you were not able to access the money right away.

I have found an article that may shed some light with this matter.

Please visit the links below.

https://www.paypal.com/au/smarthelp/article/what-are-reserves-faq2371?app=searchAutoComplete

 

https://www.paypal.com/au/smarthelp/article/why-is-my-money-being-held-in-reserve-by-paypal-faq688?a...

 

 

 

If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe! 

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1 REPLY 1
Solved

charmanderrr
PayPal Employee
PayPal Employee

Hi @Justkerr76 

 

 

Thank you for reaching PayPal.

Im sorry you were not able to access the money right away.

I have found an article that may shed some light with this matter.

Please visit the links below.

https://www.paypal.com/au/smarthelp/article/what-are-reserves-faq2371?app=searchAutoComplete

 

https://www.paypal.com/au/smarthelp/article/why-is-my-money-being-held-in-reserve-by-paypal-faq688?a...

 

 

 

If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe! 

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