Hold

kingkashfloww
New Community Member
I recently sold a item (which isn’t on eBay hold). The item has been confirmed delivered over 40 hours ago but yet my funds are still on hold by PayPal. Ebay and USPS have already confirmed delivery. What else is there to be done so I can get my money?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kingkashfloww 

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.
http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html


Advice is voluntary.
Kudos / Solution appreciated.
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