Hold on money

[csupercc]

I cannot retrieve my money because it’s a hold in it and the person in the other end don’t know what to do to release it

[Madhubala1]

Hi @csupercc 

Thank you for your post.
I am sorry for the trouble caused. I can understand that you are referring to the payment hold. You can click here and check why the payment has been placed under hold.
I hope this helps.
Madhubala1