Hi I have received a refund

awabyy9965
Contributor
Contributor

Hi
I have received a refund from a website and the money has been withdrawn from my account. A letter was sent from PayPal saying payment received from Dreamsunlock Trading
18 November 2019 at 21:45:26 GMT-8
Payment Status: COMPLETED
But neither the PayPal account nor my credit card has arrived

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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@awabyy9965,

 

How a refund is credited depends on how the original transaction was funded.  As it sounds like you had used a card to send the payment, the refund would automatically be returned to that card.  Please keep in mind that it can take up to 30 calendar days to be posted by the card issuer.  

 

- Randy

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