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Lewinme
New Community Member
I’m trying to send money to a friend and it’s not letting me. I already secured my bank account, I even got sent an email about fraud activity but it’s just me trying to fix it. I don’t know why it’s not going through
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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@Lewinme,

 

It sounds like PayPal's internal security system might be blocking the payment from being completed. I suggest logging out of your account for 72 hours from the last failed transaction in order to allow the system time to reset.  If you're still unable to send a payment after the 72-hour timeframe, I'd recommend contacting our customer service teams for further assistance.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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