Help!

Alifasttttt
Contributor
Contributor
So I have received money from the same person for the past 6 months. I just got another amount and it says it’s pending.. it’s never done this before.. why is it happening? Thanks
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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Alifasttttt 

 

https://www.paypal.com/ca/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

 

Sellers/recipients do this to get money sooner (may not be available for some countries):

 

 1. Click Activity at the top of the page.

 2. Find and click the original payment for the item or service.

 3. Click Add Tracking Info.

 4. Select an Order Status.

 

Note: PayPal releases funds 24/48 hrs from delivery confirmation with courier by PayPal, if tracking info is provided in the transaction.

 

Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 

 1. Log on to PayPal account.

 2. Click Activity at the top of the page.

 3. Find and click the payment transaction.

 4. Click Confirm Receipt.

 5. Click Yes to confirm that you received the order.

 

***Not all transactions require receipt confirmation.

 

If buyer/sender does not take action to confirm you may have to wait up to 21 days for PayPal to release the funds.


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Alifasttttt 

 

https://www.paypal.com/ca/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

 

Sellers/recipients do this to get money sooner (may not be available for some countries):

 

 1. Click Activity at the top of the page.

 2. Find and click the original payment for the item or service.

 3. Click Add Tracking Info.

 4. Select an Order Status.

 

Note: PayPal releases funds 24/48 hrs from delivery confirmation with courier by PayPal, if tracking info is provided in the transaction.

 

Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 

 1. Log on to PayPal account.

 2. Click Activity at the top of the page.

 3. Find and click the payment transaction.

 4. Click Confirm Receipt.

 5. Click Yes to confirm that you received the order.

 

***Not all transactions require receipt confirmation.

 

If buyer/sender does not take action to confirm you may have to wait up to 21 days for PayPal to release the funds.


Kudos & Solved are greatly appreciated. 🙂
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