Help with linking GCASH account to Paypal

JeckD
New Community Member

Help! I'm having problems linking my GCASH to my Paypal account. The result after doing so is that my first name and last name are not matching up from GCASH to Paypal. It seems because GCASH is asking to include my suffix to my first name and it is showing as i.e., John <Removed> while in Paypal, it shows as i.e., John <Removed> Although I'm not sure if this is the reason but it is technically the same and the email support is not working right now. Can anyone help me with this, please? 

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hi there @JeckD,

 

Welcome to our Community Forums! In this case I'd recommend making your names match up either through PayPal or through GCash. If you would like to update your name through PayPal, you can get started here: How do I change the name on my Personal/Premier PayPal account?

 

Best wishes with your name change!

 

 - Jon K


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