Help please

BlackLojzo
Contributor
Contributor

My card has expired but now I can not add a new one ... She writes to try it later ... Why?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@BlackLojzo 

 

Rather than adding it as a new one can you not 'edit' it with the new card info?


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@BlackLojzo 

 

Rather than adding it as a new one can you not 'edit' it with the new card info?


Advice is voluntary.
Kudos / Solution appreciated.
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BlackLojzo
Contributor
Contributor

PayPal_Olivia
Moderator
Moderator

Hi @BlackLojzo,

 

I'm sorry to hear that you're not able to edit or add your card. Please take a look at these troubleshooting tips for card declines.

 

I hope this helps!

 

Olivia

 

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