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Help please

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Member

Help please

My card has expired but now I can not add a new one ... She writes to try it later ... Why?

1 ACCEPTED SOLUTION

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Volunteer Advisor

Re: Help please

@BlackLojzo 

 

Rather than adding it as a new one can you not 'edit' it with the new card info?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
3 REPLIES 3
Volunteer Advisor

Re: Help please

@BlackLojzo 

 

Rather than adding it as a new one can you not 'edit' it with the new card info?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Help please

No
Moderator

Re: Help please

Hi @BlackLojzo,

 

I'm sorry to hear that you're not able to edit or add your card. Please take a look at these troubleshooting tips for card declines.

 

I hope this helps!

 

Olivia

 

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