Help: credit card linked to forgotten account, and cannot unlink

Dawnlr
Contributor
Contributor

Hi all,

 

I am hoping that someone can help.

I seem to have an account that has my card linked to it, that I have no memory of. I do not remember the email for this account. It is not on my gmail recovery, I have tried many many different variations of what it could possibly be, and I have no idea how to access this account. However, my card is linked to this account. So I need to recover the email address and password for this account, so that I can unlink my card from it and close it. Alternatively, the account can simply be closed. I just need to get my card unlinked from that account, so that I can use my card for my current/actual account.

 

Thanks!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dawnlr 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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