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Hello :)

Contributor

Hello :)

Hello, 

I hope you all doing fine.

 

I'm trying to connect my visa but it won't work for me! 

although i called my bank and they said the credit card is working perfectly, why PayPal won't accept my card?

 

Please help 🙂 

thank you

1 REPLY 1
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Moderator

Re: Hello :)

Hi @maramsa,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. If you've tried to add your card to your PayPal account, but it was declined and you received an error message, it may be because:

 

- Your card has previously been added to 2 different PayPal accounts. If your card has been added to 2 different PayPal accounts in the past, it cannot be added to a third.
- You entered an incorrect billing address. What to do: Check your card statement to ensure you're entering the correct address.
- You linked your card to your PayPal account, but entered the card security code (CSC) incorrectly 3 times. What to do: Call us. We can help you finish linking your card.
- Your card company did not accept the $1 temporary authorisation charge sent by PayPal when you attempted to add the card. What to do: Call your card issuer to find out why they are rejecting the authorisation from PayPal. After they resolve the issue, try adding your card again.

 

I hope this helps.

 

Cristina