Held Funds

jaystuo
Contributor
Contributor

I sold a playstation on ebay, it was paid for and I delivered the item via UPS. The item was delivered, and signed for. This was over a week ago and I still don't have the funds. I provided the tracking information on Paypal. I contacted ebay and they said they have released the funds and that its paypal who havent

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jaystuo

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...

https://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.