Have Problem: Double Charge Fee

TungNguyen12
New Community Member

Dear Paypal,

I have a problem when I confirm my credit card, I must have charge fee $1.95 so paypal double charged fee to me ( 2 times ). Total: $1.95 + $1.95

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey TungNguyen12,

 

Oh no! Duplicate charges can definitely be concerning. When a card is confirmed, any charges sent to complete confirmation are refunded, so you should receive both amounts back after confirming your card. If you don't, please contact us by phone, Facebook, or Twitter so that we can assist. Thanks!

 

- Ashley M


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