HELP!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a payment on hold for over 2 weeks now as I provided a tracking number and still did not get paid as it is still on hold please help
- Labels:
-
Funds Availability
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Funds are normally released when any tracking number viewable online shows as delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.
If that has all been complied with correctly then contact c.s. and ask them to release the funds manually for you.
Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is also randomly available.
Also you have the option to send customer services a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It depends how new is your account... if new or relatively new... there is a hold of 28 days on some funds, unless the buyer somehow confirms receipt of the product. 2 weeks you said... ask the buyer to confirm receive if you used eBay or something like that and you will get your funds asap. Otherwise you are half way there.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Wrong funds are held for 21 days NOT 28 + funds are released when tracking shows delivery + buyers do not always have the option to confirm receipt unless its a service or virtual transaction.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Failing to claim the given reward in Products and Services Archives
- Refund in Payments Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives
- Capitec south Africa withdraw in My Money Archives
- I can’t use pay pal as a payment method on my ps5, any ideas? Please help in My Money Archives