Goods and services confirmation

Anthi_kasinou
Contributor
Contributor
I paid for an item via goods and services and the seller insists on confirming the receipt beecause he desperately needs the money. My question is does the money not show up in the sellers account as soon as I pay? Or are they on hold until i confirm? Thanks
Login to Me Too
5 REPLIES 5

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Anthi_kasinou

 

It does show up in their account but if their account or payment is subject to PayPal's 21 day hold, their funds are held in a pending balance. In order for you to confirm they have to add tracking number or update the order status by click "Add tracking" link on the payment in their account activity as the option for you to confirm will not be available unless they do that. You can always file a PayPal dispute later should there be a problem with the order. 


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

rjustin
Contributor
Contributor

@sharpiemarker 

 

For a service that has not been rendered, after I click on the confirm receipt; can I still file a dispute with Paypal later if the service is cancelled / seller is a scam?

 

Thank you.

Login to Me Too

Katie2623
Contributor
Contributor
Yes you can
Login to Me Too

rjustin
Contributor
Contributor

@Katie2623 

 

By filing the item as significantly different from described?

Login to Me Too

Katie2623
Contributor
Contributor
Check eith support but pretty sure most get the same day other it could take 24 72 hours it depends but I think he only had to tap on the app to know if it was sent paypal give notifacation a payments been made it all so says if its a pending trasaction..i hope you didnt send to much sounds like you were ripped off
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.