General Currency Conversion

Jess1014
New Community Member

Dear Everyone,

 

I need your help on how to treat General Currency Conversion. The client has multiple currencies: USD, ILS, HKD and EUR. Everytime there is a transaction there will be a line of General Currency Conversion of the same amount so the balance becomes zero. Could someone explain this to me why it is like that?

 

Here is a sample:

 

General Currency ConversionCompletedEUR6.99
Pre-approved Payment Bill User PaymentCompletedEUR-6.99
General Credit Card DepositCompletedHKD226.55
General Currency ConversionCompletedHKD-226.55
 General Currency ConversionCompletedUSD118
John Raymond AlfaroWebsite PaymentCompletedUSD-118
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1 REPLY 1

aberglas
Contributor
Contributor

It means that they are scalping a fair chunk as part of the currency conversion and there is no easy way to tell how much they have charged because they do not give you a running balance.

 

I suspect the price is very high, probably over 5%.

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