Gcash error

[JCY15]

I was trying to cash in on my gcash using tha paypal link to it. But it keeps on getting error message to unlink and relink the paypal email and if persist contact paypal. I got disconnected several times when trying to contact paypal. I email on april 1 no reply. I emailed again yesterday i was not surprise i got no reply. Please anyone, help!

[Isaacyap]

Hi @JCY15 

You can try deleting your preapproval plan on your PayPal account. 

1. Click the gear icon on the paypal home page after logging in 
2. Select the 'Payments' tab, and then click on 'Manage Automatic Payments'.
3. Then click 'manage automatic Payments' on the bottom left as shown in the screenshot below. 



4. Then click on 'preapproved payment plans' as shown on the screenshot below. 

From there, you'll see a list of your preapproved payment plans. Click onto any one of them, and you'll see the option to 'Cancel'  

You can then head over to your GCash app again to try re-linking. 

Hope this helps you out!