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Gcash balance not reflected

wickedcool13
Contributor

Gcash balance not reflected

I cashed in using Gcash via paypal, i got the confirmation email from paypal but the money was not reflected on Gcash this is odd

9 REPLIES 9
Isaacyap
Contributor

Re: Gcash balance not reflected

Hi @wickedcool13 when did you perform this transaction?

Transactions happen within 24 hours supposedly. Most transfers to banks / cards don't even happen within a day. Saw this link:
https://help.gcash.com/hc/en-us/articles/360020297834-I-have-been-notified-that-my-transaction-is-su...

I'd suggest to wait and see what happens 🙂

The service is suspended now, but when I tried it earlier this morning it worked as usual. 

Tags (1)
wickedcool13
Contributor

Re: Gcash balance not reflected

I performed this at 6:43am today. This is my 2nd time that i cash in but the first was pretty fast its real-time, i really dont know why it may took 24 hours  but Thats good to hear tho.. hopefully it will be successful because i have bills to pay tho.

wickedcool13
Contributor

Re: Gcash balance not reflected

Its been 24 hours and still no update balance not reflected on my gcash balance and i checked my paypal the money is not return or updated
Isaacyap
Contributor

Re: Gcash balance not reflected

Yeah, there seems to be a service update ongoing.

Just bad timing. I got affected as well, but they refunded my funds back into my PayPal account. 

Hope they do the same for your ASAP 🙂 @wickedcool13 


Tags (1)
wickedcool13
Contributor

Re: Gcash balance not reflected

As i check my gcash app and go to cash in and select paypal it seems theyre having a maintenance on it.. but i didnt receive a refund or return the fund into my paypal account

MavrickM
Member

Re: Gcash balance not reflected

Hi I need help I haven't receive the transfered I made to my gcash yesterday but my paypal balance is gone since yesterday.Please help
anj1830
Member

Re: Gcash balance not reflected

were you able to get your funds? if so what are the steps that you followed?

poyM
New Community Member

Re: Gcash balance not reflected

There is problem occur when clicking 'Manage Funding Source'

poyM
New Community Member

Re: Gcash balance not reflected

I thought the money will automatically appear once link from Gcash to Paypal. 

Thank you.