GCash reversal
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I cashed in my fund to Gcash on 5 July and it didn't reflect my wallet. I called Gcash the same day and reported the incident.
Come Monday the 8th of July, Gcash informed me that they have already refunded/reversed the fund on 8 July, it's already the 12th and
the fund is still not on my Paypal account. What am I supposed to do? Please help!!!
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It seems the GCash cash in service works with personal accounts according to this:
https://help.gcash.com/hc/en-us/articles/360019948834-How-to-link-PayPal-to-GCash
Please contact customer service to trace the payment:
Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.
Say "Live Agent" to the automated recording.
Or private message via social media:
Facebook: https://www.facebook.com/PayPalPhilippines/
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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Thanks but I have been doing the cashing in for over two years now and this is the first time that the fund didn't reached Gcash. The long
process is stressing me out and I have been going back and forth between Gcash and Paypal and neither of the two can give me an answer as to where my money is 😑
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Hello morena1969, was this resolved on your end? I am facing the same issue right now, I transfered 8000php from gcash using the cash in, but it didnt reflect on my gcash balance. And this is disappointing, been doing this for a year now and this is the first time for me.
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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