Funds will be available in one day after delivery

Jaeda878
Contributor
Contributor
I sent a package and my money has been on hold, it said my money would be available 1 day after delivery and it has now been several days and my money is still on hold, HELP
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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jaeda878 


Funds are normally released when any tracking number viewable online shows as delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.

If that has all been complied with correctly then contact c.s. and ask them to release the funds manually for you.

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is also randomly available.
Also you have the option to send customer services a message.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jaeda878 


Funds are normally released when any tracking number viewable online shows as delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.

If that has all been complied with correctly then contact c.s. and ask them to release the funds manually for you.

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is also randomly available.
Also you have the option to send customer services a message.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Jaeda878
Contributor
Contributor
The package has been delivered for 3 days now, the buyer confirmed they received it, I should have my money now, should I not?
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Sallygracy
Contributor
Contributor
One day is over now and my money is still on hold why
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