Funds still on hold

Panoscy87
Contributor
Contributor
I have sold an item through Ebay on the 18th. I have confirmed with the buyer that he received the item today. The package tracking was submitted correctly on my behalf. The buyer also confirmed with Ebay that all went smoothly. Note that I am new at ebay and PayPal but still should have been released. Any solutions?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Panoscy87 

 

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...


Advice is voluntary.
Kudos / Solution appreciated.
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