Funds still on hold after 180 days and unable to contact Paypal to access

[NIGELMCCOY]

I am unable to contact Paypal by any means to access my funds that have been on hold for over 180 days even though there have been no chargebacks etc. They advised by email in April that they would email me to explain how to access them - surprise surprise we have not received anything - I assume they believe people will just forget and not bother to reclaim their monies. Any advice as to how I can get the funds back ? Thankyou

[kernowlass]

@NIGELMCCOY 

Contacting customer services is the only way >>>

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.