Funds on hold yet I've provided the item to the buyer.

jamiecopelandd9
New Community Member

Hey guys,

 

So I recently sold an item directly with someone, it was around 190 GBP.

 

He collected said item, and the fund where sent to my account.

 

The 190 was in my account, but when i went to check later on it says the money is on hold for the reason that the card has been used without someones permission which i know is not try as i spoke to the buyer.

 

The funds were sent through family and friends so i would of been sure this would not of happpened?

 

What do you think my next option is other than contacting paypal.  I hope they can help me out on this too, 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jamiecopelandd9 


Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.


A buyer would not be able to open a Paypal dispute for 'non-receipt' OR 'not as described' as they would have no Paypal buyer protection.


However they can still open an 'unauthorised transaction' OR do a 'chargeback' (via their card issuer) and you may well lose as you would have no Paypal seller protection.


Advice is voluntary.
Kudos / Solution appreciated.
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