Funds on Hold

[MalcoooolmLJH16]

Hi, 

I actually received money from someone as I sold something, but my money is on hold, and thus I am unable to transfer my funds from my paypal, to my bank account. My item however does not require any shipping, and the buyer has already confirmed receipt. But I still have yet to get my funds to be released. Does anyone know what should I do next to get the funds ASAP? I need the funds pretty urgently

[sharpiemarker]

@MalcoooolmLJH16 

If you are experiencing delayed funds availability, here are some shipping tips that may help you get your payment sooner:

• Add tracking information: If you provide tracking information from one of PayPal’s supported carriers in the transaction details page, your payment should be available 1 day after PayPal can confirm the delivery date. 

• No Shipping Info: If your item doesn't need to be shipped (e-books, piano lessons, etc.), mark the order as Processed and provide the required details.

• Buyer confirmation: A buyer will receive a notification email once you've uploaded the tracking number. When your buyer confirms they've received the item, the payment will be released immediately. (You can also ask buyer to confirm receipt sending them the steps below.)

Here’s how (These options may not be available for some countries):

Seller/Recipient: Add tracking information, FIRST:

1. Click Activity at the top of the page.

2. Find and click the original payment for the item or service.

3. Click Add Tracking Info.

4. Select an Order Status: Processed or Shipped with or without tracking info.

Buyer/Sender: To confirm you've received an item:

1. Go to Activity.
2. Find and click the original payment for the item.
3. Click Confirm receipt.
4. Click Yes to confirm that you received the order.

Note: Not all purchases require receipt confirmation.

If buyer/sender does not 'confirm receipt', or PayPal wasn't able to 'confirm delivery’, you may have to wait up to 21 days for PayPal's system to release funds. If not released past 21 days, then you'll need to contact customer service to manually release funds, customer service response may take longer due to Covid-19 situation.

[MalcoooolmLJH16]

Hi, 

I've already done all of the steps, and my buyer has already confirmed receipt, but the status is still 'PENDING' though. So what do I do now?

[Temp20231024am]

@MalcoooolmLJH16  OMG, i am in the exact situation, life has led me to this place, I've been replying trying to find answers please reply if you see this, So please how long did it take you to get your money since the buyer confirmed receipt. I just need to know the duration as I have done all the steps too