Funds on Hold
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I sold an item on ebay, my buyer received the item nearly 3 weeks ago. Ebay has said my funds are now available but paypal still has the payment on hold. I keep getting directed to the HELP page which isn't helpful. I am a new seller but it has been 21 days which is when paypal says you should get your money (via f&q page). Can anyone help?
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Are the funds showing in your paypal balance but on hold?
If so and after 21 days then........................
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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