Funds eligible for return

[Majormade]

I did not add my bank on the PayPal app or the website can you please help me at my bank so I can withdraw my funds I was limited permanently but received an email stating my funds were eligible for withdrawal but the system will not allow me to add a new bank can you please help me with this and no agents are answering the phone so I can you help me as soon as possible thank you good

[kernowlass]

@Majormade 

If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.

Or you can try withdrawing to a debit card OR requesting a cheque as per link.........

https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316