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I’ve recieved an amount of money to my new PayPal account. I understand that my money has been put on hold as my account is new and I need to have a good account history before I can access my money. Is there a way I can speed up this process? My PayPal account isn’t used for EBay. Is it possible that the person who sent me money can contact PayPal to request the funds to be released quicker? Any help would be much appreciated!
Solved! Go to Solution.
Its down to how the payment was SENT to your account.
1. If your sender chose the send money > goods / services option then paypal would see you as a seller and apply the new seller hold.
2. If your sender had chosen the send money > family / friends option then you would have had the payment instantly.
You could try getting your sender to call customer services and authorise them to release the payment sooner as it was sent the wrong way?
Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment.
Are the funds actually SHOWING in your paypal account balance but have pending by them?
This link may help...
Which is why I didn't post the Ebay hold policy but posted Paypals separate hold policy for you.
ok then i am a bit confused.
Was it a 'gift' payment and you did not sell anything at all?
If so what country was the sender in?
Did they send in your currency?