Forced conversion on withdraw money

XandrCO
Contributor
Contributor

Hello everyone!

 

I'm using PayPal in Republic of Moldova and have USD Visa card.

Before now I did not have any issue to withdraw money from PayPal ($ USD) to my Visa card ($ USD).

Today I tried to withdraw to my card and PayPal allow me to withdraw only in local currency with very bad exchange rate.

So, PayPal convert USD -> MDL (I lose on rate) then my bank convert MDL -> USD (Again using their lower rate).

 

Hope someone from their support will reply here or maybe someone know to fight with them with this...

 

Thanks.

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1 ACCEPTED SOLUTION

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XandrCO
Contributor
Contributor

Issue fixed by contacting support.

View solution in original post

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9 REPLIES 9
Solved

XandrCO
Contributor
Contributor

Issue fixed by contacting support.

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Negruta666
Contributor
Contributor
Buna, care support ati contactat ? Email or direct de pe PayPal? Am aceeas problema.
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XandrCO
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Contributor

Salut! Incearca sa-i contactezi pe Twitter: https://twitter.com/AskPayPal

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Negruta666
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Contributor
Merci mult:)
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zipswork
Contributor
Contributor

Hi, I need the same help. Support is silent

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XandrCO
Contributor
Contributor

Hi,

 

Only PayPal support can help you - there is no option to change currency from dashboard panel.

They will answer in few hours - there may be difference in time zones.

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IuriiPlotean
Contributor
Contributor

Hello  XandrCO:,

 

I have the same issue. Also from Moldova. I've scanned the website up and down and there's no way to contact support. 
Though I'm doing out of business hours. There is no even automated chat. 
Please suggest how you have contacted support on this matter. 

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XandrCO
Contributor
Contributor

Hello,

 

Try to contact PayPal support on Twitter: https://twitter.com/AskPayPal

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vitalie_andries
Contributor
Contributor

Hi, did you solve the problem via Tweeter message at /AskPayPal? or otherwise? Messaging center does not respond.

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