Failure to withdraw payment by seller

[Foin2]

Hi all! I sent money to a seller for services rendered on November 2, 2020 but has been unable to withdraw the money since. Apparently I have to confirm that the services have been rendered. However, I am yet to receive the message for confirmation. Please help

[kernowlass · Accepted solution]

@Foin2 

With payments received for tangible goods Paypal would request valid tracking information confirming the funds have been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. As the seller has received the funds for a service no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If the seller marks the transaction as processed then you may have the option on your account to mark the transaction as delivery/satisfied. If you confirm this by clicking on the "Confirm Receipt" button, the funds may be released sooner. This is not always guaranteed.