We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
Welcome to the PayPal Community Forum, I'm sorry to hear you're running into an error on your account. I first recommend reviewing the following Help Center article: Why can't I pay using my PayPal account?
If you're still running into issues after reviewing that article, please feel free to reach out to our Customer Support by clicking "Contact" at the bottom of any PayPal page.
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.