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Error in add account

attireflair
Contributor

Error in add account

Hi,

We tried to link our USD bank account to our Paypal account , but i received the following error message :

Sorry, we’re unable to link that bank because it is disabled. Please try another bank.

i contact our bank and they confirmed that our bank account details are fully active and operating and send us 2 documents :

1- ownership document 

2- a declaration stating that our routing number is valid

Please advice,

Thanks

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Error in add account

@attireflair 

 

Was it a U.S bank account opened on U.S soil or just a virtual account like payoneer OR a USD currency account?


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Kudos / Solution appreciated.
attireflair
Contributor

Re: Error in add account

@kernowlass 

 

Thank you for your reply . it was USD currency account

but it was solved by paypal

Thank you again