Error completing transaction

My friend owed me some money. Hes just payed me back in 3 different payments using paypal. I took out the £10 and the £5 and put it into my halifax...but every time i try to withdraw the £20 it just says 'sorry we are unable to complete your transaction at the moment' so i cant withdraw the money and put it into my halifax account. Does anybody know how to solve this?
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1 REPLY 1

Dhen21
PayPal Employee
PayPal Employee

Good Day @Honeyinabucket,

There are several factors why you are unable to withdraw money from your PayPal account. Could be a limitation placed on your account or you may need to go through a security check, so we can confirm your identity. Your debit card or bank account may not be eligible to process Instant Transfer or our security system may have detected unusual activity.
 If the transfer to your bank account still doesn’t go through, try:
-Linking an eligible debit card and transferring money using this card.
-Linking a different bank account and transferring money using this account.

 

*Though multiple attempts may still trigger the internal security program, I may suggest to try doing the transaction maybe after a couple of days.

 

Hope this helps.

Stay safe always.

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