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Entered card number instead of account number

maegeneral
Contributor

Entered card number instead of account number

Hi. Can someone please help me with my problem? I accidentally put my CARD number instead of my ACCOUNT number when I transferred money. The money should have been in my account today but it didn't show up. On my PayPal it already said "Transaction Complete" but when I looked at my account, it's not there. Will it bounce back to my PayPal? Should I go to the bank and ask about it? I think there isn't another person with that same account number and it's also under my name right?

 

Any advice would really be appreciated.

3 REPLIES 3
millieagz
PayPal Employee

Re: Entered card number instead of account number

Hi @maegeneral, Welcome to the community and thanks for posting. What I can suggest is to reach out to your financial institution to check. I am pretty sure there is no person that would have the same name you have with the same account number. I hope this helps. If this post or any other was helpful, please enrich the community by giving Kudos or accepting it as a Solution. Stay safe.
Lorie221
Member

Re: Entered card number instead of account number

How was it? Is your money reflect again to your paypal account?
Love25
Contributor

Re: Entered card number instead of account number

Did you already get your money? what did you do?