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ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

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mrdetz
Contributor

ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

Hello, 

Hope I will get a valid response for this problem. Let me say that I did a human-error which I linked a bank account to my paypal so that I can withdraw my funds. Unfortunately, I mistakenly inputted the debit card number (16-digit number in front) instead of the Account Number (card back numbers) and saved it. Paypal accepted it so I thought it's the correct details, but when I tried to withdraw my funds from Paypal to my linked ATM card with wrong account number, it processed and says completed but did not go in my bank account (because account number is wrong).
Questions is, how can I get back my money? Do I need to go to my bank provider or Paypal can do anything about this? Or will my money bounce back to my Paypal because the account details is wrong? 

Any response would be greatly appreciated! 

Thank You!!

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

@maegeneral 

 

If you added and confirmed a debit card then it should go through ok as you can withdraw to a debit card in the Philippines.

 

 


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164 REPLIES 164
kernowlass
Esteemed Advisor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

@mrdetz

 

As long as that number does not belong to a bank account then it should bounce back, allow 30 days and you may get charged a 'failure fee'.


Advice is voluntary.
Kudos / Solution appreciated.
mrdetz
Contributor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

 @kernowlass

Thank you for the response! Appreciate it! 
I'm sure that the account number does not exists because it's the card number of my debit card (hoping that it's unique and since paypal asked also for the specific bank provider when I linked my card).

Will just wait for the said span of time that you mentioned if will call Paypal if the money does not bounce back. 

Thank you again! 

haydeeelvie
Contributor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

hello, i had the same situation and i just want to know if you were able to get your money back? what steps did you do? Thanks.
mrdetz
Contributor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

Hello, Yes, just got the refund from my bank account to my paypal. Though they charged me 250.00 pesos. For my part, I waited 3 or 4 business days before the money bounced back. If you have the same situation, rest assured the money will bounce back to your paypal. Thanks.
haydeeelvie
Contributor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

Thanks for the reply! You replied faster than Paypal's CS!!!!! SMH 😩 I just hope I would get my money back before this week ends 😩
mrdetz
Contributor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

Yeah, the paypal CS took some time to attend my inquiries too. If you made the transaction yesterday, there's a big chance that you can get the money back before the week ends.
haydeeelvie
Contributor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

Did you do anything to have the money back to your account? Or it was just refunded after a few days with a fee?
mrdetz
Contributor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

I just waited for several days. Did not do anything aside from asking the paypal CS.
haydeeelvie
Contributor

Re: ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

Thank you!!!!! 😩