I sold 2 items on eBay. Both have been received with positive feedback being left. One was tracked and one was not. I just called PayPal to see if I could get the funds released but was told I have to wait until the full 21 days because I'm a new seller. And that the fact I uploaded tracking info makes no difference. So I called back again and was told the same thing. Is this correct?
Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'. If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds. Feedback does not count for payment release.
'Normally' for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).
