Don't have money after refund

Annikaa
New Community Member

Hello! I had a message in mail

"The amount has been refunded to your PayPal balance. It may take a few moments for it to appear in your account." 

Your refund summary
Transaction ID: 3YG7445732024112L9 December 2018 16:00:00 PST
Total purchase amount31,02 USD
Amount refunded31,02 USD

But i don't have money in my paypal or in card

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Annikaa

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Annikaa

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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