Debit card problem

Gabriel1210
New Community Member

I am trying to conect my card to the ccount and I keep receiving this message "This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method." I only have this paypal account and I never connected this card to it. Cam anyone tell me how can I fix this problem? I removed the old cards from the account because they were expired and now I can't buy anything because I can't connect my card.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gabriel1210 

 

If the old card is from the same account as the new card then you shouldn't have removed it if it had expired you should have 'updated' it.


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