Debit Card update declined
Frankie81
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Posted on
Jun-08-2019
12:00 PM
Hi All, I had a Visa Debit card linked in my PayPal account and this expired. I tried updating the details and it did not work. I removed the old card details from PayPal and entered the new card info and still it declined it. I did not change any address or other details since the previous Debit card had expired so cannot understand why this is happening. Appreciate your help. Thanks
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PayPal_Randy
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Jun-12-2019
03:16 PM
I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end. You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.
- Randy
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