DHL has delivered my package but delivery status is still shipped
Ticio
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Posted on
Nov-21-2019
06:14 AM
As from the title. My package has arrived to buyer. DHL website shows as delivered, but my money are on hold as PayPal has not updated the status after more than 24 hours. Any suggestion? Thanks
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PayPal_Intars
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Nov-26-2019
12:01 AM
Hi @Ticio,
Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars
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