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Currency exchange.

New Community Member

Currency exchange.

The option to change currency is no longer available how do I do it. I am trying to convert Euros to US dollars and the option is not there it just says accept your money and I can't do anything else without linking a card or bank and I don't want to do that before I could easily Exchange a currency's but now I can't. Did they change it or something?
4 REPLIES 4
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Member

Re: Currency exchange.

Do you use computer version, phone/mobile version or the Paypal app? (I am not sure if PayPal app got the function of currency convertion, the app lack of features so I would recommend always use the web browser).

I would advice using the computer/desktop or mobile version. On both you go to the menu and then to Wallet.

Once you are at wallet, if on the mobile version you need to click on PayPal balance first.

Once that is, both on desktop and mobile version you will have 3 dots over each other to the right of the amount on the currency.

So if you have an amount in currency of EUR, you press the 3 dots right of the amount and there you should have an "exchange" button. 

New Community Member

Re: Currency exchange.

On both the desktop version and the mobile site to version there is no three dots so I literally can't
Volunteer Advisor

Re: Currency exchange.

@calebchambers93 

 

New policy, read the link below for your country.

You won't be able to anything with a 'balance' until you verify your id etc.

 

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: thanks

Now I know what I'm getting myself into