Currency Conversion fault
timd17
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Posted on
Sep-11-2019
11:00 PM
Trying to convert from US to AU and message pops up that I have failed to enter required information. This has not happened before, anyone else encountered this and how was it fixed TD
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PayPal_Olivia
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Sep-16-2019
08:55 AM
Hi @timd17,
I'm sorry to hear that you're encountering an error while trying to convert. Please contact customer service to report the issue and do some troubleshooting.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.
I hope this can be resolved quickly!
Olivia
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