Currency Conversion Error?

em37
New Community Member

Hi, I've been trying to convert my dollar balance to my pounds balance so that I can use it. I've been using paypal for a couple of years now and convert dollars to pounds all of the time with no issue whatsoever.

 

But the past few days whenever I try I receive this error after clicking to convert my dollars to pounds, trying again doesn't work either? I thought it might go away if I waited, but it's been three days now and this error occurs every time I try to convert currency. It's really annoying, since I can't use my money whilst it's in this state? I can't withdraw to my bank unless it's converted to pounds!

 

Thank you!

 

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29 REPLIES 29

kuromik
Contributor
Contributor

I was getting the same error today and looked around for solutions. I always convert to php before withdrawing. A moderator on this thread suggested this so I tried to make a direct transfer to my bank account and it appears that paypal will do the conversion automatically. I have already received the email that says my funds are on the way.

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Hope this helps!

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NaisenyaFoods
Contributor
Contributor
I am trying to convert my balance from KSH. to USD. It keeps giving me the same error “ Looks like something went wrong on our end. Try again later.”. I am so frustrated. No response in the help section or Twitter. I have never had a good experience with PayPal. Every transaction is problem. I just want to get this last payment and close all PayPal accounts and disconnect it from my website. Seriously fed up.
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adiliz1
Member
Member
“we’re sorry, things don’t appear to be working rightnow. try again later.” i got this message everytime i tried to convert my euro to php but when i tried usd to php, it work. is there someone can help me with this matter? thanks.
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klsp
Contributor
Contributor

I have the very same problem. Have you found any solution yet? It seems that the issue's only happening on euro-related activities.

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NickG78
Contributor
Contributor

No solution yet I'm afraid. 

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marykayglamor
Contributor
Contributor
I'm have the same issue. I have converted GBP to USD many times before. It's just recently that I keep getting an error to try again later. I messaged Paypal and they have been no help. I really need my money so I can pay bills
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jeffc12503
Contributor
Contributor

I am having the same problem converting from GBP to USD. Been happening since mid-January. I finally got around to opened a support ticket a week ago, but no solution given yet. This is not acceptable! They are holding my money and I can't get to it.

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Eden_Dea2018
Member
Member

Hey. Can someone help me, I cannot convert my currency into Peso, it says try again later. I've been trying it for 2 days, and I still can't. What am I supposed to do? 

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klsp
Contributor
Contributor

Hi @Eden_Dea2018 , are you still getting the error prompt? My euro to php conversion had started working again after almost a month since I first left a comment here. Before that I had to send my money over a trusted fellow to have them converted to peso  which is a hassle.  I suggest that you wait it out and in the meantime find other ways to convert your money. 

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Chispy
Contributor
Contributor

I have a similar problem, I converted 71$ to euros but never received the money, it says that the transaction was successfully completed even tho I didn't get my money. And now if I try to convert again I get an error.

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