Credit card

Brian2121
New Community Member
Hallo I Got money tranfered back to my Paypal account but never Got them. Found out my new credit card wasent updated so what to do Know? Account now updated.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Brian2121 

 

If the money was for a refund and it couldn't go back on the old card and returned to PayPal balance, you'll need to contact customer service to make inquiries:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or contacting via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal

 

Or, contact the card issuer that the refund was supposed to go to and find out where the refund went and what their policy is when a refund is going back on an expired card.


Kudos & Solved are greatly appreciated. 🙂
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