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Brian2121
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Posted on
Oct-31-2019
10:40 AM
Hallo I Got money tranfered back to my Paypal account but never Got them. Found out my new credit card wasent updated so what to do Know? Account now updated.
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sharpiemarker
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Oct-31-2019
10:50 AM
If the money was for a refund and it couldn't go back on the old card and returned to PayPal balance, you'll need to contact customer service to make inquiries:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.
Or contacting via social media:
Facebook: https://www.facebook.com/paypal
Twitter: @AskPayPal
Or, contact the card issuer that the refund was supposed to go to and find out where the refund went and what their policy is when a refund is going back on an expired card.
Kudos & Solved are greatly appreciated. 🙂
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