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Contact Number for PayPal South African Office

Deekay12
Contributor

Contact Number for PayPal South African Office

Hay guys I am struggling to transfer my funds to my linked account and I have emailed back and forth with the PayPal center and the issue remains unsolved, can anyone help me with a number I can call to get direct contact and assistance, please. I am in South Africa. 

 

 

Sincerely 

 

Deekay 

7 REPLIES 7
PayPal_Cristina
Moderator

Re: Contact Number for PayPal South African Office

Hi @Deekay12,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. This is the phone number of our customer support in Kenya: 1-402-517-4519 (a U.S. telephone number). Here is the customer service hours: Monday through Friday 9 AM to 5:30 PM local South African time. Please ensure your phone service provider offers international calling.

 

You can find more information here on how to withdraw your money.

 

I hope this helps.

 

Cristina

Suagrush
New Community Member

Re: Contact Number for PayPal South African Office

[Removed. Phone #s not permitted]
Thandi41
New Community Member

Re: Contact Number for PayPal South African Office

I want to link my Fnb account to PayPal and none at Fnb knows anything about that and I cannot find any PayPal number in South Africa. I am confused, why does it semm like I will loose my money in PayPal? Why is there even a PayPal if no one can access it? If anyone can help, please help
kernowlass
Esteemed Advisor

Re: Contact Number for PayPal South African Office

@Thandi41 

 

From paypals help pages...............

How can I transfer funds from my PayPal account to my bank account in South Africa?

Transferring funds from your PayPal account directly to your eligible First National Bank of South Africa (ETF) bank account is easy and secure.

To transfer funds, you must first link your PayPal account to your bank account.

To link your PayPal account to your ETF account, follow these steps:

Log in to your FNB account at www.fnb.co.za.
Click on PayPal Services and then on Link PayPal Profile.
Follow the instructions to link your accounts. You will need to sign in to your PayPal account to confirm that you are the account holder.

After linking your PayPal account to your ETF account, follow these steps to transfer funds to your ETF bank account from your PayPal account:

Log in to your FNB account at www.fnb.co.za.
Click on PayPal Services and then on Withdraw from PayPal.
Enter the transfer amount in USD dollars. (Please check that your PayPal balance is sufficient to make the transfer.)
Follow the instructions to confirm the exchange rate, the Rand amount you will receive, and the Transaction Terms and Conditions.
You will be directed to PayPal to sign in and verify the amount you are transferring to your ETF account.
Then you will be redirected to the FNB site. Your funds will be transferred to your bank account within 3 to 6 business days.




Advice is voluntary.
Kudos / Solution appreciated.
Ryks
New Community Member

Re: Contact Number for PayPal South African Office

These steps are not easy as FNB does not follow through with them. Firstly, they took 3 weeke with my FICA process. Next, when linking the online account to PayPal a OTP cannot be sent. FNB won't assist and say PayPal must confirm my cell nr, but there is no way to contact PayPal. The SA PayPal nr no longer offers customer service on the phone due to covid and nobody replies to emails. What can I do to contact PayPal from South Africa?
NKgomo16
New Community Member

Re: Contact Number for PayPal South African Office

I have done exactly that and nothing has happened.
NKgomo16
New Community Member

Re: Contact Number for PayPal South African Office

I thought I was the only one struggling to withdraw money from my pay pal to FNB account. No one seem to know anything. I went to FNB and nothing happened. Can someone give me a toll free number for pay pal South Africa.