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Confused and annoyed

Lb87
New Community Member

Confused and annoyed

Hope someone can help. I recently sold an item on eBay but my funds are still on hold. I have been told I will only get my money sooner if they buyer confirms it has been delivered, which he is denying it has even though I have a proof of delivery receipt. Will I still receive my money even if he does not confirm this?
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Confused and annoyed

@Lb87 

 

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...



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