Confirmed Card not accepting transaction

[hollyjmullett]

I confirmed my bank account around an hour ago and I’m trying to withdraw my PayPal balance to this account but when I go to withdraw the money it won’t give me the option to use my bank account and it says my bank account is not accepting transactions right now. How do I go about this because my account is confirmed and I’ve received confirmation emails from PayPal saying I’m good to go

[PayPal_Michelle]

Hi @hollyjmullett,

It sounds like you may have added and confirmed a debit card that may not be capable of accepting transfers from our system. Being able to withdraw money to a debit card is still a fairly new feature and not all banks are compatible with the process. In this situation, adding your sort code and bank account number to the PayPal account to withdraw the balance would be the next best option. Here's how to do this:

How do I add my bank account to my PayPal account?

If this is not your situation and you're running into this error on a bank account (not debit card), then I would encourage you to contact our customer service directly to discuss what occurred. To do this, please follow the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter.  

I hope this helps and thank you for joining the Community!
 

Michelle 

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