Confirmation code is not sent to my Sparkasse bank account!

[Parisa3]

I have waited for more than 5 days, then ask for confirmation code again and waited a week. It is not sent to my bank account.

[PayPal_Martina]

Hi @Parisa3,

Thank you for your post and welcome to the Community Forum!

In general, if you cannot complete the verification process, I would recommend contacting our Customer Service directly. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

I hope this helps!

Martina